Question Catalog

How do we
work together?

This catalog serves as the foundation for our workshop — an honest exchange about processes, structures, and responsibilities, so the collaboration works long-term.

Briefing QualityFeedback & RevisionsCommunicationCapacity PlanningAI ProductionMiro & FigmaAlways-On ProjectsTeam Load

01
Briefing Quality & Project Preparation
Templates · Kickoffs · Informal Communication
Briefing Structure
  • 1
    Do you use a mandatory briefing template — and how do you ensure it's used consistently, even for spontaneous requests?
    What's the minimum information required before a task is accepted internally?
    Saved
  • 2
    Do you have defined quality criteria for a briefing?
    Goal, format, deadline, target audience, CTA, platform — what's non-negotiable? How do you handle gaps?
    Saved
  • 3
    Which kickoff formats have worked best for you?
    Kickoff calls, intake forms, SOPs, onboarding documents?
    Saved
Informal Communication
  • 4
    How do you transfer information from calls, WhatsApp, or ad-hoc messages into your PM system — and who is responsible?
    Saved
  • 5
    How do you prevent information loss during quick alignments or last-minute changes?
    Saved
  • 6
    How do you ensure a shared understanding of the briefing exists — internally and with the client — before production starts?
    Written sign-offs? How have you established this process with clients?
    Saved
02
Feedback Processes & Revision Management
SLAs · Contradictions · Approvals
Conflicting Feedback
  • 1
    How do you handle situations where already-implemented changes need to be reverted?
    What counts as final feedback — and how is this communicated and documented?
    Saved
  • 2
    How do you prevent endless revision loops?
    Saved
Feedback Times & SLAs
  • 3
    How do you handle feedback that comes in outside business hours?
    Do you have defined SLAs or response times — and how do you communicate them professionally?
    Saved
  • 4
    Are there client-side deadlines for feedback to keep timelines on track?
    Saved
Documentation & Approvals
  • 5
    Which tools do you use for feedback and approvals — what's proven most efficient in practice?
    Saved
  • 6
    How do you prevent approved assets from being fundamentally changed later?
    Formal sign-off processes in use?
    Saved
  • 7
    Is there a clearly defined single point of contact for final approvals on the client side?
    Saved
03
Communication Structure & Decision Paths
Channels · Accountability · Documentation
  • 1
    How do you handle situations where multiple people on the client side give contradictory requirements?
    Saved
  • 2
    Which channels are considered binding for tasks, briefings, and approvals?
    Saved
  • 3
    How are relevant decisions and verbal agreements documented systematically?
    Saved
04
Resource Planning & Capacity Management
Retainers · Prioritization · Ad-hoc Protection
  • 1
    How do you plan resources for clients with many parallel and short-notice requirements?
    Retainers, capacity caps, or fixed monthly quotas?
    Saved
  • 2
    How do you prioritize tasks that all seem equally urgent?
    Is there a shared prioritization framework with the client?
    Saved
  • 3
    How do you protect your team from ad-hoc requests that jeopardize existing planning?
    Saved
  • 4
    How do you communicate transparently when monthly quotas are exhausted?
    Saved
  • 5
    How many resources are specifically allocated to BYD — and are there shift models to maximize availability?
    Saved
05
Tool Workflows: Miro, Figma & AI Production
Version Control · QA · Error Sources
  • 1
    Do you use a dedicated PM tool alongside Miro — and how do tasks move from Miro into operational workflows?
    Saved
  • 2
    How do you manage version control and approvals in Figma?
    Saved
  • 3
    What QA processes have you established for AI-generated assets — and who owns the final quality check?
    Saved
  • 4
    What typical failure points in AI-assisted production have you identified — and how do you minimize them?
    Saved
06
Project Management & Continuity
Always-On · KPIs · Learnings
  • 1
    What does your standard PM process look like for an always-on project with daily deliverables?
    Saved
  • 2
    Which KPIs or control mechanisms do you use to make project health and team load visible?
    Saved
  • 3
    Which rituals or processes have proven most effective for ensuring operational stability?
    Saved
  • 4
    What are your biggest learnings from comparable projects?
    Which mistakes would you avoid today — and which measures had the greatest positive impact?
    Saved